Terms & Conditions
Customer Service
Our customer service team is available to provide assistance with orders, shipments, returns, and product information.
For inquiries regarding order status, material availability, or technical documentation, you can contact us through the channels indicated on the Site.
We are committed to responding as quickly as possible.
Assistance does not include specialized technical advice or installations, which must be carried out by qualified personnel.
Privacy & Security
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The data collected includes: name, surname, email, telephone number, billing and shipping information, and browsing data.
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Purpose: order management, shipping, informational/promotional communications (with prior consent), website improvement.
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Retention: only for the time necessary for the purposes indicated.
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User rights: access, rectification, erasure, restriction, opposition, and data portability.
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To exercise your rights: [contact email].
Cookie
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We use technical, analytical, and profiling cookies (with your consent).
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The user can manage preferences via the browser or the cookie banner.
Terms and Conditions of Sale
The sale of electrical material through the elettro.store website is governed by these conditions.
The products are described in their respective information sheets; images and characteristics are indicative only.
Prices are expressed in Euros and include VAT, unless otherwise indicated.
The order is considered confirmed with the sending of the confirmation email.
Delivery takes place to the address indicated by the customer, with indicative times.
The consumer customer can exercise the right of withdrawal within 14 days of delivery, in accordance with current legislation.
The products are covered by a legal guarantee of conformity and must be installed in compliance with safety regulations.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Bank Transfer