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elettro.store Help Center
Frequently asked questions
General
Shipping times vary depending on the product type and destination. Generally, orders are processed within 1-3 business days from purchase confirmation. For domestic shipments, delivery takes 3-5 business days, while for islands or remote areas, it may take a few more days. Shipping costs are calculated based on the weight and destination of the order.
The choice of electrical material depends on the specific needs of your system and current safety regulations. If you have any questions about the selection, our team of experts is available to advise you on cables, switches, sockets, and other components, ensuring you choose the right products for your installation. In any case, all our products are certified and meet quality standards.
Yes, we offer comprehensive after-sales support for photovoltaic systems. This includes advice on proper maintenance, management of any faults or malfunctions, and the supply of spare parts. We also provide information on how to monitor your system's performance to ensure it operates at its peak capacity.
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